Good morning, Im writing to thank for fixing my dyed training belt (4inch x 2inch red). I originally sent it back to be repainted (red) and have the belt loop tightened. I enclosed a letter requesting that if possible, the faded black color design be added to my belt for an additional $35. Not only was the faded color design done beautifully along w the belt loop but I wasn’t charged. You also changed the suede on the inside of the belt and gave me a new buckle. My belt looks amazing, basically brand new . I was wondering if you did in fact give me a brand new belt???
Regardless, I would like to thank you so much for being so kind to me and producing such an fine piece of art-you are a fantastic artist. You have
an amazing company. You treat customers like they matter. I currently own 3 different belts from Pioneer and I make all my clients that i train
purchase from you. But I digress. Thank you Matt for running such an amazing company. God bless you and your family.