I wanted to take a few minutes and write a review on your product & the company itself.
I found your company through a mutual friend who is a powerlifter, he recommended you guys. I looked you guys up on Instagram and was hooked. I am not a powerlifter, I’m a tiny body builder in the bikini division in the IFBB, but I wanted a good belt from a good company and Pioneer was my choice.
I ordered my belt on May 19, 2018. The ordering on the website was pretty simple, I didn’t have any trouble with it whatsoever. The price was fantastic, in my opinion.
On May 20. I realized I had made a small mistake with my font, I called and a lovely woman pulled my order up and helped me right away with no issues. She was super friendly and nice which I appreciate.
Everyday I really love that you Instagram Live your orders. Its super fun to see the belt process and updates, and maybe catch a glimpse of your belt being made in the warehouse. I love that you take the time to not only show the belts, but you answer every single question on Live, as to where people’s orders are. And I think thats amazing. Interacting with your customers, to me is super important.
I wore my belt for the first time today, I loved it. It was super comfortable. When I took it out of the box I was almost in tears as to how beautiful it was. I know my belt was simple, but I’ve worked for 3 years to get IFBB put on a belt, and I am ecstatic it was Pioneer that gave me that gift.
Thank you Matt, and everyone at Pioneer for making my experience with such an important & expensive piece of gym equipment enjoyable, comfortable, and on time. I will be a customer for life and I appreciate the craftsmanship and attention to detail from the ordering process, to my belt being shipped to my doorstep.